Help! My SASSA R350 was approved but I didn’t receive the payment. What should I do?

Updated on January 19, 2024

SASSA R350 Approved But No Payment

If you are a beneficiary of the South African Social Security Agency (SASSA), you may be eligible for financial assistance through programs like the SRD R350 grant. However, some recipients have reported that they have been approved for the grant but have not yet received any payment. In this article, we will explore the reasons behind this issue and provide potential solutions for those affected.

Understanding SASSA R350 Approval

Before granting the SRD R350, SASSA conducts various verification procedures to ensure that applicants are eligible for the grant. One of these procedures involves checking the applicant’s bank account for balances exceeding a certain limit.

If an applicant’s income surpasses the threshold of R624, their application may be denied. However, if their account balance is below this limit, they should be eligible for payment.

According to SASSA, those whose records have been approved but have not received payment may have outstanding bank accounts, failed bank account verification, pending verification from National Treasury, or have chosen cash send payments.

Help! My SASSA R350 was approved but I didn

Reasons for SASSA R350 Approved But No Payment

There are several reasons why beneficiaries may not have received their SRD grants despite being approved:

1. Verification process: SASSA must verify the eligibility of each applicant before releasing the grant. This process can take time, especially if the information provided is inconsistent.

2. Banking information: Inaccurate or outdated banking information is another common reason for payment delays. Beneficiaries should inform SASSA of any changes to their banking details.

3. Technical issues: SASSA has documented technical problems with the payment system, which can cause delays in receiving the grant.

4. Fraudulent activity: SASSA has also discovered cases where people have used false information to apply for funds. If your grant is still approved but no money has been received, it is possible that SASSA is investigating potential fraud linked to your application.

What To Do If You Haven’t Received Payment

If you have been approved for the SRD grant but have not received payment within the expected timeframe, it is important to take action:

1. Contact SASSA: Get in touch with SASSA to inquire about the status of your payment. You can call their toll-free number, visit the nearest SASSA office, or use their WhatsApp number 082 046 8553.

2. Verify banking information: Ensure that your banking details are accurate and up to date. If there are any inconsistencies, update your information with SASSA immediately.

3. Change payment method: If your SRD grant has been approved but you have not received the money, consider changing the payment method for your SASSA R350.

4. Follow up regularly: If several weeks have passed without receiving your payment, make it a priority to check in with SASSA regularly to ensure that your case is being addressed.

We understand that the SASSA R350 Approved But Did Not Get Payment issue can be frustrating. By following the steps outlined in this article and staying in contact with SASSA, you increase your chances of receiving the financial assistance you are eligible for.